Shipping Information
Complimentary Shipping
For orders over the value of $300AUD, your order will be shipped with free, with complimentary EXPRESS POST shipping via Australia Post.
Standard Shipping
For orders $300AUD and under, a flat rate of $12AUD will be charged and your order will be shipped EXPRESS POST via Australia Post.
Processing Times
All orders are generally processed within 3 - 5 business days of the order being placed.
Delivery Times
Estimated delivery times are 2 – 5 business days from the date that your order has been shipped. Once your order leaves our studio, you will receive a shipping notification from us via email. Please understand that once out of our studio, we are at the hands of Australia Post and can not guarantee shipping times and do not accept responsibly for missing or lost parcels.
Authority to Leave
If you are unable to sign for your delivery and would like it left on your premises without a signature, please check the box at check out. Otherwise your order may be taken to the nearest Post Office for collection at a later date.
Sale/Promotional Events
Please note that due to the heavy volume of orders we receive during sales and/or promotional events, delivery times may be longer then the estimated 2 – 5 business days..
Delivery Agents
Please note all shipping times are subject to local (ie. Regional Areas) delivery schedules.
For more information on estimated shipping times please refer to the Australia Post for their network and delivery times.
Tracking
Once your order has been shipped, a tracking number will be assigned to your order so you can track the expected delivery time.